Getting Started with Fraud Detection
Sparkfly's fraud detection engine provides tools for monitoring the activity within the Sparkfly platform to identify and mitigate fraudulent behavior.
Core Concepts
Rules
Rules are configured to define specific conditions that indicate potential fraud. These rules can be customized based on the unique needs of your organization.
For example, the following types of rules can be configured:
- Alert me when a loyalty enrollment generates more than X points in a single transaction.
- Alert me when a loyalty enrollment generates more than X points over a specified period.
Additionally, rules can be configured to limit the number of alerts generated within a certain timeframe to prevent alert fatigue.
Events
Events are generated when a fraud alerting condition is met. Each event contains detailed information about the incident, including the originating rule, timestamp, and relevant metadata.